Toyota Care: A Comprehensive Guide to Toyota’s Maintenance and Roadside Assistance Program

August 30th, 2023 by

The Toyota brand is synonymous with quality, reliability, and customer satisfaction. At the core of Toyota’s commitment to its customers is the Toyota Care program, a comprehensive maintenance and roadside assistance plan that provides new Toyota owners with an added layer of convenience and peace of mind. Designed to simplify and support vehicle maintenance while ensuring that help is readily available in case of unexpected emergencies, Toyota Care is just one of the many reasons why choosing a Toyota is a smart decision for car buyers.

In this informative blog, we will dive deep into the world of Toyota Care, exploring its benefits, included services, and how it contributes to an exceptional Toyota ownership experience. From detailing the complimentary maintenance plan to navigating the 24-hour roadside assistance program, our aim is to offer comprehensive information and expert advice that will help you make the most of the Toyota Care program.

As a leading Toyota dealership near Myrtle Beach and Sumter, SC, Florence Toyota is dedicated to providing outstanding service and expertise in every aspect of Toyota ownership. We understand the importance of vehicle maintenance and the sense of security it brings, which is why we strive to be your trusted source for all things related to Toyota Care and the care of your vehicle.

Throughout this blog, we will examine the ins and outs of Toyota Care, offering practical advice and insightful tips for maintaining your Toyota and tackling unforeseen emergencies on the road. Whether you are a long-time Toyota owner or have just purchased your first vehicle, you can count on Florence Toyota to be your reliable source of information as you navigate the world of Toyota ownership and the incredible benefits of the Toyota Care program.

Introduction to Toyota Care – The Benefits and Features

When choosing a Toyota, you’re not only selecting a vehicle known for its reliability and performance, but also embracing the many perks that come with ownership. One such perk is Toyota Care, a complimentary maintenance and roadside assistance program designed to offer added peace of mind and convenience, ensuring that your Toyota receives the care it deserves. Key features of Toyota Care include:

  • Complimentary maintenance: Toyota Care covers routine maintenance for the first two years or 25,000 miles, whichever comes first. This includes oil changes, tire rotations, and multi-point inspections to keep your vehicle in optimal condition.
  • 24-hour roadside assistance: For the first two years of ownership, regardless of mileage, Toyota Care offers around-the-clock roadside assistance, aiding with issues such as battery jump-starts, lockouts, or emergency fuel delivery.

With Toyota Care, you can drive confidently, knowing that your vehicle’s maintenance and potential roadside emergencies are well taken care of.

Understanding Toyota Care’s Complimentary Maintenance

Toyota Care’s complimentary maintenance plan ensures that your vehicle receives the essential services necessary for optimum performance and longevity. Covered services include:

  • Oil and filter changes: Regular oil changes are crucial for keeping your engine running smoothly. Toyota Care includes oil and filter changes as part of the maintenance plan, helping you stay on schedule and reducing long-term wear and tear on your vehicle.
  • Tire rotations: Tire rotations extend the life of your tires and promote even tire wear, which enhances overall vehicle performance. Toyota Care provides regular tire rotations as part of the maintenance plan, leading to fewer unexpected tire-related problems.
  • Multi-point inspections: These thorough check-ups help identify any potential issues with your vehicle before they become significant problems. Toyota Care includes periodic multi-point inspections, helping you stay on top of your vehicle’s maintenance needs.

To make the most of Toyota Care’s complimentary maintenance services, be sure to follow your Toyota’s suggested maintenance schedule and keep track of your mileage. Doing so will help you stay informed about upcoming services and ensure that your Toyota remains in top-notch condition.

Toyota Care Roadside Assistance – What’s Included and How to Use It

In addition to complimentary maintenance, Toyota Care provides comprehensive 24-hour roadside assistance for the first two years of ownership, regardless of mileage. This invaluable service offers peace of mind in the event of an unexpected vehicle issue and includes:

  • Battery jump-starts: If your battery dies unexpectedly, Toyota Care will send a service provider to jump-start your vehicle and get you back on the road.
  • Lockout protection: In the unfortunate event that you lock yourself out of your car, Toyota Care will assist with unlocking your vehicle or make arrangements for locksmith services, if necessary.
  • Flat tire services: If you encounter a flat tire, Toyota Care will arrange for a service provider to replace the flat with your spare, helping you resume your journey safely.
  • Emergency fuel delivery: When running low on gas, Toyota Care steps in by providing a service provider who will deliver fuel to your location.

To use Toyota Care’s roadside assistance services, simply call the dedicated Toyota Care hotline, and a representative will assist in coordinating the necessary help. While waiting for assistance, be sure to follow basic safety practices, such as turning on your hazard lights and staying a safe distance away from traffic, to ensure your well-being.

Beyond Toyota Care Exploring Extended Warranty and Maintenance Options

As the coverage period for Toyota Care nears its end, you may consider extending the warranty and maintenance services to ensure the ongoing reliability and performance of your Toyota. Options for extended coverage include:

  • Toyota Extended Warranty: Toyota offers a range of extended warranty plans, covering various components and systems beyond the standard factory warranty. These warranties can offer peace of mind as your vehicle ages and provide coverage for unexpected repairs.
  • Pre-Paid Maintenance Plans: Toyota owners can also purchase pre-paid maintenance plans that cover the cost of future routine maintenance services. These plans can offer savings on maintenance costs and simplify budgeting for future vehicle upkeep.

Considering your driving habits, budget, and individual preferences will help you determine the appropriate extended coverage option for your Toyota.


Toyota Care is a comprehensive maintenance and roadside assistance program included with every new Toyota, providing convenience and peace of mind to Toyota owners. By understanding the services included in Toyota Care and how to utilize them, you can confidently enjoy your Toyota ownership experience, knowing that your vehicle’s maintenance and potential roadside emergencies are taken care of.

At Florence Toyota, we pride ourselves on offering exceptional service and expertise in every aspect of Toyota ownership. Our knowledgeable team is dedicated to supporting customers through their entire ownership journey, from purchasing a vehicle to understanding and utilizing the benefits of Toyota Care. Trust us to be your reliable source of information and guidance in the world of Toyota maintenance and roadside assistance, keeping your Toyota experience enjoyable and worry-free.

Posted in Toyota NEWS