If I could give Marvin Dixon 100 stars I would. He went above and beyond what would ever be expected. Picked me up at the airport in the Tacoma I was purchasing, walked me through all the features of the truck, filled it up with gas, and even checked on me the next day! If you're heading over Florence Toyota, ask for Marvin, you'll be glad you did so! Todd B

James was helpful and explained details of the service done. He was very friendly and courteous.

This dealership is the best. Mrs. Tabatha makes sure she takes care of her customers. The salesmen are so kind as well as the new manager.

Hunter was friendly and courteous explaining all details of my service. Thank you again for the great service!

Thank you for the service that was performed on my vehicle. James was courteous and friendly when communicating with me regarding the service.

very helpful Rodney went out of his way to get me a car very satisfied

Very helpful and polite. Loved the friendly environment. Go get your car and service from them, won’t be disappointed.

I went to Florence Toyota after I had bad experience at another Toyota dealership. I talked to Billy Tisdale to let him know I was interested in buying a Camry, but I was not interested in driving because I was in a car accident the week before. So I came back a couple days to test drive the car. It was a seamless process after that. I would recommend this dealership.

Great service. Great communication. Great people! I’m hooked! The entire experience was as painless as possible.

Florence Toyota is very dependable and performs excellent service and repairs. Professional and friendly staff make you comfortable as a customer knowing you can TRUST and rely on their expertise. I would give them 10 stars if it was available. The service manager, is very knowledgeable and sensitive to the needs of the customers. Thank you.

The staff in the service department at Florence Toyota are excellent and their customer service was awesome.

Had a very positive experience getting my vehicle serviced. Ray Kovacsiss (Service Advisor) was courteous, professional, and low pressure in his approach. The oil change was completed within an hour. I did find it interesting that Ray's colleague told me.I needed to wait for my original advisor to handle the checkout; she didn't seem eager to assist me. What if Ray had stepped out or if his shift was over when I returned to pick up the vehicle? It didn't turn out to be an issue because I only waited about 2 minutes for Ray.

Hunter from the service department was fantastic, He listened very carefully to everything of my concerns and answered all my questions. Florence Toyota sales and service is excellent in all respects. They take care of all your needs. Super satisfied! Thanks guys!

Extreme Satisfaction. Vehicle service completed as promised. Love the shuttle service - especially since the weather can be quite challenging at times. This was my second Toyota purchase from this dealership. I am a true comeback kid!!!

Very polite, awesome attention to detail. Very informative to my personal needs for my vechile.

Ray K from the service department was absolutely outstanding and helpful, best in class customer service!

This is our third purchase from Florence Toyota and it was the best yet. A different salesman each time, but Ron Maxwell was the absolute BEST ! Thank you Ron for making the purchase of our new 2024 Toyota 4Runner a great experience. Also thank you AJ in Finance. All and all a great experience.

After a long wait for Jessica, she was busy with a customer,I finally had Carter to assist me. I had found the car I wanted and the deal was made in no time.The staff were very friendly and polite..

I knew what I wanted to buy and I did not want to be hassled. I let Carter know what I wanted, he found it on paper, and the deal and paperwork was complete and I was out the door within two hours. Because of Hurricane Debbie, and my mom being hospitalized, I could not pick up my new car on the day it came in, but the dealership kept my new vehicle safe and I was treated extremely well throughout the entire process!

I dropped my vehicle off for an oil change and tire rotation. The two gentleman that I spoke with were very friendly and polite. They explained everything to me in pleasant manner and advised of promotional pricing on cabin air filters. My vehicle service was completed quickly and I was notified when my vehicle was ready for pickup.

10,000 mile service, smooth and fast, I was on my way in a very short time. Courteous and professional.

Excellent atmosphere and staff that will guarantee you get the ride of your dreams. Marty is one of Toyota’s excellent salesmen. He is beyond generous, patient and professional.

They are always very professional and friendly with my routine service. My truck is always neat and taken good care of.

Needed a new tire on a vacation trip. Excellent and fast service! It was under warranty from another Toyota dealer and Florence Toyota (James) handled everything for us.

They are professional in every way & I’m confident their guidance in servicing my vehicle was excellent.