Florence Toyota is very dependable and performs excellent service and repairs. Professional and friendly staff make you comfortable as a customer knowing you can TRUST and rely on their expertise. I would give them 10 stars if it was available. The service manager, is very knowledgeable and sensitive to the needs of the customers. Thank you.

The staff in the service department at Florence Toyota are excellent and their customer service was awesome.

Had a very positive experience getting my vehicle serviced. Ray Kovacsiss (Service Advisor) was courteous, professional, and low pressure in his approach. The oil change was completed within an hour. I did find it interesting that Ray's colleague told me.I needed to wait for my original advisor to handle the checkout; she didn't seem eager to assist me. What if Ray had stepped out or if his shift was over when I returned to pick up the vehicle? It didn't turn out to be an issue because I only waited about 2 minutes for Ray.

Hunter from the service department was fantastic, He listened very carefully to everything of my concerns and answered all my questions. Florence Toyota sales and service is excellent in all respects. They take care of all your needs. Super satisfied! Thanks guys!

Extreme Satisfaction. Vehicle service completed as promised. Love the shuttle service - especially since the weather can be quite challenging at times. This was my second Toyota purchase from this dealership. I am a true comeback kid!!!

Very polite, awesome attention to detail. Very informative to my personal needs for my vechile.

Ray K from the service department was absolutely outstanding and helpful, best in class customer service!

This is our third purchase from Florence Toyota and it was the best yet. A different salesman each time, but Ron Maxwell was the absolute BEST ! Thank you Ron for making the purchase of our new 2024 Toyota 4Runner a great experience. Also thank you AJ in Finance. All and all a great experience.

After a long wait for Jessica, she was busy with a customer,I finally had Carter to assist me. I had found the car I wanted and the deal was made in no time.The staff were very friendly and polite..

I knew what I wanted to buy and I did not want to be hassled. I let Carter know what I wanted, he found it on paper, and the deal and paperwork was complete and I was out the door within two hours. Because of Hurricane Debbie, and my mom being hospitalized, I could not pick up my new car on the day it came in, but the dealership kept my new vehicle safe and I was treated extremely well throughout the entire process!

I dropped my vehicle off for an oil change and tire rotation. The two gentleman that I spoke with were very friendly and polite. They explained everything to me in pleasant manner and advised of promotional pricing on cabin air filters. My vehicle service was completed quickly and I was notified when my vehicle was ready for pickup.

10,000 mile service, smooth and fast, I was on my way in a very short time. Courteous and professional.

Excellent atmosphere and staff that will guarantee you get the ride of your dreams. Marty is one of Toyota’s excellent salesmen. He is beyond generous, patient and professional.

They are always very professional and friendly with my routine service. My truck is always neat and taken good care of.

Needed a new tire on a vacation trip. Excellent and fast service! It was under warranty from another Toyota dealer and Florence Toyota (James) handled everything for us.

They are professional in every way & I’m confident their guidance in servicing my vehicle was excellent.

The staff were very friendly to me. The service was excellent and performed in a timely manner.

I dropped my truck off for service. The folks were very friendly and professional! The service was performed in a timely manner and I am very pleased!

At my latest visit to Florence Toyota I had excellent service. My service advisor, James Young was very helpful and polite.

My wife and I are not very computer savvy and the dealer was very patient with us going over all of idiosyncrasies for our new RAV4 thanks so much 👍

This was my first time using the Toyota of Florence Service Center. I give the service department 5 stars hand down. Very friendly & courteous, making sure I had a great experience. Fast friendly service is definitely worth the drive!!

They worked me in quick on a Friday with a weak battery issue and had me on the road to Charlotte by 3pm as promised. Ray is an excellent service representative and this is my 2nd time working with him (I was relieved they assigned me to him on such a quirky problem because he was already familiar with my last issue and it saved so much time). Highly recommend this dealership. Even the Auto Zone I stopped at recommended them to do this important battery operation.

Great customer service at Florence Toyota. Highly recommend them! No pressure received to complete optional services provided

I arrived at 8:30am for my 9:10am appointment. Everyone who approached me was great reception. Then Mr. Ray my agent, was very friendly and polite. Professional with Southern Hospitality. I was well advised online and by text video about my vehicle progress. My very first new vehicle Service. I’m impressed by Florence Toyota.

This a a great Dealership to do business with; There was no pressure at all doing the purchase of my vehicle and the salesman .(Suub) was very knowledgeable and professional as well as the General Manager. I do highly recommend this Dealership for your purchase of a vehicle. G. Pee.